Operations Support - Internship (3 Months)
A Bit About Us
We're Doccla, the virtual ward company. We provide patients and clinicians with the transformative power of remote patient monitoring.
Our existing customers are Hospitals, Community Services, and NHS Commissioners that we partner with to deliver tech enabled virtual wards. With our technology, logistics, and support patients can be discharged from a hospital ward to a virtual one and recover in the comfort of their own homes. Patients love our care pathways and health services become more efficient; it's a win-win.
Doccla is a growing health tech startup; we have secured a £35ml at Series B, led by European VC Lakestar, with new investors French VC Elaia and existing investors General Catalyst, Speedinvest and the investment leg of German media company Bertelsmann also participating. We're solving real problems for patients and health systems and we are growing at exceptional speed. We're looking for dedicated people with a passion for solving the problems in healthcare.
This is your chance to join us at a key stage of our growth. Our ambition is to be a category leader for virtual healthcare. You will be joining a highly entrepreneurial team that combines technical, clinical, operational, and commercial colleagues.
Job Summary
We are looking for a proactive and dedicated intern to support our operations for 3 months in the warehouse and administrative operations. This role is ideal for individuals looking to gain hands-on experience in both operational and analytical environments within the healthcare technology sector.
Key Responsibilities
- Warehouse Operations (2-3 days per week on-site at the Wembley warehouse):
Take a hands-on role in managing inventory, preparing patient equipment, and coordinating logistics.
Ensure seamless warehouse operations by maintaining accurate records of inventory levels and equipment movement.
Play a key role in quality assurance by conducting routine checks and verifying equipment standards.
Collaborate with the warehouse team to enhance operational efficiency and implement best practices.
- Research and Process Improvement (1 day per week):
Analyse existing workflows and suggest enhancements to optimise efficiency and patient care.
Conduct research into best practices within healthcare operations to support innovative solutions.
- Administrative and Support Activities (1 day per week):
Engage with the Clinical Systems Team by managing data effectively and ensuring accuracy.
Assist the Patient Support Team by reaching out to patients for equipment collection and providing necessary follow-up.
Use data analysis tools to generate insightful reports that support decision-making processes.
Maintain and update internal documentation, ensuring all records are up to date and well - organised.
Requirements
Currently pursuing or recently completed a degree in healthcare, logistics, administration, or a related field.
Excellent organisational and communication skills.
Basic analytical skills and proficiency with MS Office (Excel, Word, PowerPoint).
Ability to work both independently and as part of a team.
Enthusiastic, proactive, and detail-oriented.
How we work
We empower everyone to take ownership and responsibility for the company and their role within it. We act ethically and think of helping patients and protecting their safety first.
Whatever your role is, to thrive at Doccla, a can-do and action oriented attitude is essential. As is being a clear and open communicator who is receptive to feedback.
Our team is hybrid with offices in London, Denmark, Germany & Stockholm. Most of the team lives in and around London and visits the office one to three times per week to enjoy in person meetings, free lunch with the team, and the general perks of a WeWork with a glorious barista. The extent of remote vs office working will depend on your role, as some roles have the flexibility to be fully remote.
We have an employee equity pool that you can be part of so that as the company continues to grow you'll have a share in its success.
Diversity at Doccla
We embrace diversity at Doccla. To build a product that is valued we need a team with all kinds of different perspectives, experiences and backgrounds. That's why we're committed to hiring people from different backgrounds, race, religion, national origin, gender identity, sexual orientation, gender identity, age or disability.
We understand that applying for a new job takes a lot of work and we really value your time. We are really looking forward to reading your application!
Safer Recruitment
Doccla is committed to the principles of safer recruitment, ensuring that safeguarding and promoting the welfare of children and vulnerable adults is central to our recruitment processes.
A Disclosure and Barring Service (DBS) check will be required for all posts with access to children or vulnerable adults. Please note that it is an offence to apply, offer or accept to do any work with children (paid or unpaid) if disqualified from working with children.
- Department
- Operations & Logistics
- Locations
- Warehouse
Colleagues
Operations Support - Internship (3 Months)
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